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Downloadable Resources: Tools, Templates, and Examples

Resources to support the full workforce flow — from job role definition and capability requirements, through competence assessment, performance insight, and career decisions.

Each resource is tagged to show where it fits in the workforce management flow:
Job role → Capability → Competence → Performance → Career

Downloadable Resources - tools templates examples

Table of Contents

Featured tools & templates

The most useful and commonly used resources—practical tools, diagnostics, and examples designed to produce immediate, usable outputs.

Capability–Competency–Skills Integrated Framework (2026)

pdf document

A clear, visual model showing how roles, capability, competence, and skills connect.

What you get:
A shareable framework diagram you can use to align stakeholders and clarify terminology.

Flow tags
💼 Job Role – ⭐ Capability – ✔ Competence

PDF · Visual reference

Competence Debt Diagnostic Tool

diagnostic

   Identify hidden competence gaps that increase operational, safety, or compliance risk.

What you get:

A scored diagnostic that highlights where competence has eroded over time, with guidance on what to fix first.

✔ Competence · 📊 Performance

PDF · 10–15 minutes

AI Readiness Diagnostic & Guide for IT Teams

diagnostic

Assess AI readiness across specialist IT domains including data engineering, MLOps, cloud architecture, analytics, AI agent development, and governance.

What you get:
A scored readiness checklist plus a detailed guide explaining skill requirements, hiring vs development decisions, and how to close gaps.

Flow tags
⭐ Capability – ✔ Competence

PDF · Scored diagnostic + 16-page guide

Tools & diagnostics

Interactive tools and checklists to assess current state, identify gaps, and support evidence-based decisions across roles, capability, competence, and performance.

Role Clarity Assessment Checklist

diagnostic

Are your job descriptions working for you?

What you get:

Checklist to quickly assess whether your role descriptions and expectations are clear enough to support performance and accountability.

💼 Job Role – 📊 Performance

PDF · 10-15 minutes

Capability Framework Maturity Checklist

diagnostic

Stages from static frameworks to live capability data that drives performance, assurance, and workforce readiness.

What you get:
A diagnostic tool to help benchmark against maturity stages, key indicators of framework effectiveness and common barriers

💼  Job Role – ⭐ Capability – ✔ Competence

PDF  20–30 minutes

Performance Diagnostic Tool

Tools - toolkit

A poor performance diagnostic tool based on research in organizational psychology

What you get:

Questions in a decision flow diagram enable you to pinpoint the root cause of poor performance and how to fix it.

💼 Job Role – ⭐ Capability – ✔ Competence – 📊 Performance

PDF · 10–15 minutes

Competency Model Design Diagnostic

template

A competency or skills model that fits your organization depends on role patterns, rating needs, and assurance requirements.

What you get:
A diagnostic tool to help you find the right framework structure and a competency model template

 ✔ Competence

XLSX · Editable · 20–30 minutes

Competence Debt Diagnostic Tool

diagnostic

   Identify hidden competence gaps that increase operational, safety, or compliance risk.

What you get:

A scored diagnostic that highlights where competence has eroded over time, with guidance on what to fix first.

✔ Competence · 📊 Performance

PDF · 10–15 minutes

Skills Gap Analysis checklist

Tools - toolkit

Identify workforce gaps, plan targeted development, and stay audit-ready

What you get:

Step-by-step checklist providing a practical framework to run a skills gap analysis with confidence.

⭐ Capability – ✔ Competence

PDF · 10–15 minutes

AI Skills for IT teams diagnostic & Guide

diagnostic

Assess AI readiness across specialist IT domains including data engineering, MLOps, cloud architecture, analytics, AI agent development, and governance.

What you get:
A scored readiness checklist plus a detailed guide explaining skill requirements, hiring vs development decisions, and how to close gaps.

Flow tags
⭐ Capability – ✔ Competence

PDF · Scored diagnostic + 16-page guide

Skills Based Hiring Toolkit

Tools - toolkit

A practical checklist, audit worksheet, and pilot planner to make skills‑based hiring work inside your organisation.

What you get:
Readiness checklist,  internal audit worksheet,  quick‑start pilot planner , benchmarks from industry research

⭐ Capability · ✔ Competence

PDF · 10-15 minutes

Templates & worksheets

Practical templates and worksheets you can adapt for your organisation—covering role definition, capability frameworks, assessments, and workforce planning activities.

Competency Management System ROI calculator

template

Excel-based tool to estimate the cost of your current competency management activities and project ROI for system implementation.

What you get
Simple tool to enter your existing costs and target improvements to see the potential savings and return over two years.

✔ Competence – 📊 Performance

XLSX- editable 10-15 minutes

Job Family Framework Template

template

Ready-to-customize Job Family Framework Template to structure related roles, define capability groupings, and establish clear progression pathways

What you get

Spreadsheet pre-populated with 11 common job families, 40 functional job areas, sample job roles & capabilities that you can adapt to create your own architecture

💼  Job Role – ⭐ Capability

XLSX – editable 20-30 minutes

AI Governance Templates & Checklists

pdf document

Practical templates and checklists to support AI governance, risk oversight, and compliance activities within IT and operational teams.

What you get

7 step implementation plan and supporting templates for your documentation.

💼 Job Role – ⭐ Capability – 📊 Performance

PDF  30-45 minutes

Example packs

Worked examples showing how competence, capability, and evidence can be structured, assessed, and reported in real organisational contexts.

Core (Citizenship) Competencies – Evidence-Based Example Pack

pdf document

A worked example of core (citizenship) competencies proven in I/O research to positively impact organisational performance, showing how they can be defined structured and assessed in practice.

What you get

Includes examples for: Teamwork, Service Orientation, Conscientiousness, and Supporting the Organisation — each with 4 sub-dimensions and behavioral indicators.

⭐ Capability – ✔ Competence

PDF – Reference  10-20 minutes

Critical Thinking – Meta Competency Example Pack

pdf document

Critical thinking is a universal core competency for complex decision-making.

What you get

6 elements defined by cognitive psychologists—interpretation, analysis, evaluation, reasoning, self-reflection, and explanation—with observable indicators for each. Practical descriptions you can adapt across proficiency levels or job families.

⭐ Capability – ✔ Competence

PDF – Reference  10-20 minutes

Clinical Competency Evidence Example Pack

pdf document

An anonymized 3-page example pack

What you get

Evidence is captured in individual and team views, individual assessment composite (header, summary, drill-down), a team competency matrix with configurable vulnerability and flexibility indicators.

💼  Job Role – ⭐ Capability – ✔   Competence

PDF 10-15 minutes

Frameworks & implementation guides

Visual frameworks and step-by-step guides to help you design, refine, and operationalise workforce capability and competency systems.

Capability–Competency–Skills Integrated Framework (2026

pdf document

A clear, visual model showing how roles, capability, competence, and skills connect.

What you get:
A shareable framework diagram you can use to align stakeholders and clarify terminology.

Flow tags
💼 Job Role – ⭐ Capability – ✔ Competence

PDF · Visual reference

An A–Z guide to Competency Management terminology

pdf document

A-Z Glossary of Competency Management

What you get

The language of capability frameworks, assessments, and performance systems – avoid confusion and see how it all fits together

💼  Job Role – ⭐ Capability – ✔   Competence – 📊 Performance – 📈 Career

PDF 30-60 minutes

pdf document

What is a competency

pdf document

How to Develop Competency Models

pdf document

How to define a Competency

pdf document

AI Governance Guide

pdf document

For HR, OD, L & D & Talent Management Leaders

What you get

Practical templates and checklists to support AI governance, risk oversight, and compliance activities within IT and operational teams.

PDF – 30-45 minutes

Five steps to building a Capability Framework that works

pdf document

The proven process for creating a capability framework that delivers

What you get

A practical guide to designing capability frameworks that deliver real business value. Five proven steps for defining role requirements, linking capabilities to strategy, validating quality, and driving adoption. Includes examples.

💼 Job Role – ⭐ Capability – ✔ Competence

PDF – 15-20 minutes

Competency Management the Business Case

pdf document

10 benefits of a competency management systems

What you get

Explanation of Competency, competency models, competency management systems together with in depth review of each of the  10 benefits

💼 Job Role – ⭐ Capability – ✔ Competence

PDF 15-20 minutes

Bias in Assessment

Research briefs

Research summaries and analysis to support strategic thinking, executive conversations, and long-term workforce decisions.

pdf document

Skills Shortages 2023–2025

Research insights from OECD, McKinsey, and World Economic Forum. Explore what drives today’s global skills shortages and how they’re evolving to 2030.

What you get

The main shortage types, regional trends, generative AI’s impact on skill demand, and evidence-based strategies to build workforce capability and resilience.

⭐ Capability – ✔ Competence

PDF report 30-45 minutes

pdf document

Staff Competence - impact on Organizational Efficiency - the Research

Organizational efficiency and its relationship to workforce competence.

What you get

How staff competence drives organizational efficiency – through role task performance, core, AI and leadership competencies.

💼  Job Role –  ✔   Competence – 📊 Performance

PDF report  10- 20 minutes

Mis & Disinformation - Research

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Product sheets & platform overviews

Concise product information and fact sheets for sharing internally or supporting procurement and implementation discussions.

For detailed feature information, see the relevant product pages.

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Magnet Documentation Support – Centranum Factsheet

Overview of Magnet documentation requirements and how Centranum supports evidence capture, assessment, and audit readiness.

💼  Job Role – ⭐ Capability – ✔   Competence

PDF · Product factsheet (4 pages)