About Us
In 2000, while undertaking an organizational psychology project for a large healthcare organization, we discovered something that has shaped Centranum ever since.
The organization wasn’t struggling because its people lacked ability.
It was struggling because managers lacked reliable workforce information.
Job expectations were unclear. Performance discussions were inconsistent. Development wasn’t aligned to role requirements. Employees often discovered that the role they had accepted was very different from what they expected.
Although individual HR processes existed, they operated largely in isolation. No one had a complete view of workforce capability or readiness.
We realized this wasn’t unique to one organization. It was a common challenge.
The missing foundation
Research in Industrial and Organizational Psychology has long demonstrated that effective people management starts with clearly defined role expectations.
Without a structured understanding of what each role requires, organizations struggle to connect recruitment, capability, competency, development, performance and workforce planning into a coherent whole.
At the time, we searched for technology that could support this way of working.
We couldn’t find it …………………………………. So we decided to build it.
Building something different
Centranum was established in 2001 with a simple objective:
Help organizations create trusted workforce information that supports better workforce decisions.
Rather than building another HR system, we built a configurable platform capable of connecting role expectations, capability requirements, competency evidence, development activities and workforce readiness within a single workforce framework.
Over the past two decades the platform has evolved alongside our clients across healthcare, engineering, manufacturing, utilities, government and other knowledge-intensive industries.
Each new challenge has expanded the platform while remaining true to the original philosophy.
More than software
Today Centranum helps organizations answer three fundamental workforce questions:
What’s expected?
Define clear role requirements, capability expectations and competency standards.
Where are we now?
Assess capability, competency and workforce readiness using trusted evidence.
What’s next?
Support workforce development, career pathways, succession planning and workforce capability over time.
These three questions continue to guide both the platform and our approach to workforce capability management.
Built on research. Designed for practice.
Everything we develop is grounded in evidence from Industrial and Organizational Psychology while remaining practical for real-world organizations.
- Technology should reduce administration—not increase it.
- Information should support decisions—not simply generate reports.
- Workforce capability should remain connected—not fragmented across multiple systems.
That philosophy continues to guide the development of Centranum today.
Why organizations choose Centranum
- More than 20 years focused on workforce capability.
- Founded by a Registered Psychologist.
- Research-informed platform design.
- Configurable to fit existing workforce processes.
- Used in knowledge-intensive industries worldwide.
- SOC 2 Type II independently audited.
- Regional hosting available (US, UK, APAC).
About our founder - Leanne Markus
Leanne Markus is a Registered Psychologist, founder and CEO of Centranum, and Principal Consultant at Performance Group International.
With experience spanning organizational psychology, operational leadership and organizational development, Leanne has spent more than three decades helping organizations improve workforce capability through evidence-based people management practices.
Her work has focused on translating research into practical systems that improve role clarity, workforce capability, competency management and workforce readiness. This philosophy continues to shape the design and evolution of the Centranum platform.
She has guest lectured in Psychology, and related Business, HR and IT topics at a number of universities.
Her perspective on Human Capital and Organizational Development is grounded in the combination of her business experience and professional training. An advocate of evidence based practice she maintains an in depth knowledge of research in the field of Industrial and Organisational Psychology, using it to inform best practice in HR practice and the development of Centranum’s supporting technology.
Her particular area of specialization is competency based management for knowledge intensive organisations.
She is the author of several papers and articles on HR systems and work force competencies, and is a speaker at industry and academic conferences internationally.