Competency Management Software

Go Beyond Skills. Build True Competence
Use competency management software to map, assess, and manage capabilities that reflect real, demonstrated performance in role-specific context.

Competency Management Software for Capability-Driven Organizations

Ensure your people have the right skills and knowledge—now and for the future. Centranum’s Competency Management platform provides a unified, structured approach to define, assess, and develop workforce capabilities across all locations, roles, functions, and levels.

Why Centranum for Competency Management?

Most tools reduce everything to ‘skills’—detached from context, demonstrated ability, or real-world outcomes. This leads to misleading data and flawed workforce decisions.

If you don’t distinguish between inferred and demonstrated skills, you risk overestimating capability, misaligning development, and failing to meet compliance or performance standards.

Most systems only scratch the surface—tracking high-level skills or relying on self-assessment. Centranum goes deeper. Gain clarity on competency needs.

  • Rich Competency Libraries – Tailored to healthcare, manufacturing, technology, and more
  • Granular Mapping – Link competencies directly to defined roles, levels, and functions
  • Integrated Assessment – Multi-rater, evidence-based, not just checkboxes
  • Gap Analysis & Learning Recommendations – Drive targeted development aligned to strategy
  • Performance & Development Integration – Bridge capability with real-world outcomes

All data is aligned in one system. No silos. No duplication. One source of truth.

Leading Provider of Competency Management systems

20 years of expertise

Proven results across enterprises worldwide

International client base
Certified system

Secure enterprise level system

SOC2 Type 2 Certification
Fully configurable

Tailor to meet your specific needs.

Configurable system
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Centranum provides a comprehensive set of functionalities... We explored other systems but none were able to meet our needs without incurring huge implementation costs for customization.
    Singapore General Hospital
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Centranum understands our business...it is easy to use... implementation was on budget... there is support when you need it.
    North Harbour Health
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The Centranum system shows so clearly how the work of all individuals combined is your defacto business model ... it makes it so easy to see where things are going wrong, what's been overlooked, what is obsolete, and then to get the alignment right.   
General Manager Living Earth
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We have relied on Centranum for our competency management for over a decade. Once familiar with the system, it’s straightforward and effective to use and tailor.  The team have only ever been a phone call, email or message away , providing quick and excellent support which is really appreciated when you need help fast.
Organisation Development Institute
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Centranum Competency Management Software - Key Features

Capability

Competency Library

Role Mapping

Assessment Tools

Learning Integration

Tracking & Reporting

AI assistant (optional)

Enables

Use or customize detailed frameworks by domain and job family

Define expectations per role, level, or project

Enable manager, peer, and self-assessments—evidence, not opinion, based

Recommend targeted learning by competency gap

Clear view of capability gaps by individual, team, or business unit

Automatically generate draft role requirements and competency suggestions

Industries we serve

Healthcare – align roles to regulatory standards and evidence-based practice

Manufacturing – identify critical technical competencies and reduce risk

Technology – support agile skill development for evolving roles

Social Services – ensure staff meet service delivery and compliance expectations

How it works

Centranum’s Competency Management software enables you to;

  • Define Roles and Required Capabilities
    Map competencies to each role and level.
  • Assess Current Capability
    Use flexible methods and multi-source input to assess each staff member against expectations.
  • Identify Gaps
    Highlight development needs across individuals and teams.
  • Plan and Act
    Link competencies directly to learning resources and development plans.
  • Track Progress
    Measure improvement, readiness, and strategic alignment over time.

Centranum Competency Management Software - Modules

Competency Management Software - Competency Library
Competency Management Software - Competency Profile Mapping
Competency Management Software - Assessment
Competency Management Software - Knowledge Testing
Competency Management Software - Learning Resources
Competency Management Software - Analytics

Competency Library

Central library

  • One central repository
  • Supports multiple frameworks and multi-level competencies.
  • Generic Libraries available for multiple industries
  • Extensive set of editing tools to ensure your library is dynamic – always evolving to meet changing needs
  • Linked learning resources
  • AI assistant

Competency Mapping Software

Enhance Talent Search-Make the most of internal staff resources

Profile Library

  • Mapping tools
  • All competency types
  • Linked learning resources
  • Easy revision
  • Staff assignment
  • Assessment templates
career pathways

Career/Learning pathways

  • Chart display for staff
  • Hierarchical and lattice views
  • Specialist career pathways
  • Interactive – view requirements & next steps per role
  • Linked Learning Resources & Development plans

Competency Assessment Software

All the flexibility you need

Stand-alone Competency Assessment Software

  • Supports all assessment methods, including workplace based assessment
  • Automated assessment set up processes to minimise administrative work
  • Validation and evidence options
  • Track assessment progress and results in real-time
  • Automated personalised alerting

Risk and Quality Management

Demonstrate workforce functional competence for quality assurance programmes.

Identify those with particular competencies for project teams.

In today’s complex and dynamic operational environments. you need to be able to show that your workforce has the skills and knowledge needed to make the right judgments and decisions

Competency Linked Learning Management System

Link Learning to business priorities

  • Competency linked resources
  • Informal learning resource catalogue
  • Integrate to your LMS
  • Full Training Management module option
  • Targeted training & development
  • Real time need registration
  • Effectiveness tracking
competency management software - training effectiveness analysis

Competency Reporting & Analytics

Real time reporting

Management reports provide rich on demand information about

  • current competency requirements,
  • competency levels,
  • competency gaps
  • skills matrix
  • comparisons between periods
  • competency trends right through the organization.

Reports drill down to the level of particular standards or behaviors to enable a laser targeted approach to training.

competency management software - individual and team reports
3 Simple Steps to Effective Competency Management
  1. Schedule a call : Set up a call to discuss your unique competency management needs and explore whether our platform might help
  2. Set up a pilot: Set up a small tailored pilot project for proof of concept
  3. Implement gradually: Roll out our solution at your own pace

Competency Management System for knowledge intensive industries

Competency Management Software that supports all types of competencies in multiple competency frameworks. Use your own custom competency models and showcase career pathways

Central Competency Library and Role Profile Mapping

Competency Assessment Software – flexible, easy to use, multiple methods

Competency linked development resources

Real time analytics

Secure

NEW! AI assisted competency definition

For all competency types

Use our AI assistant to get suggestions specific to your industry, organization and job roles.

SOC2 Type 2 Certification

FAQ

What is the difference between competency and capability?

Capability covers all the dimensions of Capability of which competency is just one. For example – Qualifications, Training, Experience, Knowledge & Skills that are not part of the Competency Library.  Competency covers the knowedge and skills in the competency library that are defined so they can be measured on the job

What’s the difference between skills, certifications and competencies?

Skill – successfully doing an activity is only one part of competency.  Certifications usually signifiy completed training – but what is learnt in training may not be applied on the job.

Competencies combine knowledge, skill, and context – the application of knowledge and skill appropriately on the job.  We focus on demonstrated ability—not just knowledge or certification.

Why should we implement Competency Management software

Once your organization has 300 or more people it is too hard to manage competency data in files, folders and excel sheets.  A software system gives everyone instant access to the information they need, when they need it.

Assessments can be done in operational settings – hospital wards, manufacturing lines, anywhere in the field.

Competency Management Systems seamlessly integrate assessment data to development planning.

Analytics provide all the information you need to minimise the risk of human error,  ensure regulatory compliance,  meet quality and safety standards,  and ensure targeted development pathways for individuals.

How is Centranum’s competency management different from a simple skills matrix or spreadsheet?

Most skills matrices are static, generic, and difficult to maintain. They often rely on outdated assumptions or self-reported data and lack consistency across departments.

Centranum goes beyond surface-level tracking by:

  • Providing detailed, multi-level competencies tied to specific roles
  • Allowing multi method, evidence-based assessments
  • Supporting dynamic competency model/framework updates as roles and strategies evolve
  • You create a living, integrated competency framework — not just a list.

Can we use our own competency framework?

Yes.  You can import your own competencies, customize competencies from our library or use our AI assistant to suggest and add competencies for your particular job roles and context.

Who typically maintains the competency framework in the system?

Framework management is usually handled by a combination of HR or OD teams for organization-wide standards and Departmental subject matter experts for technical or functional detail.

Edit access to the library can be controlled by system role as well as organizational entities and competency categories.

Version history and change tracking provide transparency and preserve data integrity

How are competencies assessed

Competencies can be assessed by observation – by managers, experts, mentors, preceptors in healthcare.  Assessment does not have to be just a rating,  you can include validation methods – such as skills demonstration, peer report and evidence file uploads.  Knowledge can be assessed by competency linked multi choice question tests that are automatically scored, uppdating individual competency levels and gaps.

Competency is often inferred from attendance of training courses – but this does not guarantee the competency will be demonstrated on the job.

Can we conduct 360-degree competency assessments in the system?

Yes.
The assessment module supportsidentified or anonymous

  • Manager assessments
  • Self-assessments
  • Peer/expert assessments

We have a separate state of the art 360 degree feedback module which collects data anonymousdly from self, manager, subordinate and peer rater categories with an option for external respondent input.

This module has advanced graphical reporting and AI generated sentiment analysis.

Is it possible to track changes in competency over time?

Absolutely.  The system stores each assessment, so you can

  • Track individual progress across roles or years
  • Identify team or organizational trends
  • Visualize improvement against baseline benchmarks
  • This is especially valuable for audit, compliance, or program impact reporting.

How does Centranum support development planning?

Assessment data of competency gaps feeds into individual and team development plans to facilitate creation of development objectives.   These development objectives can link to competency tagged  internal or external learning resources.  Progress and completion are tracked.

How do competency management systems help front line workers?

Centranum supports multi-level capability frameworks—from operational to executive levels

Competency requirements –  staff view on demand together with linked learning resources. Requirements may be for current role or for career development.

Skills gaps and any mandatory training and certification requirements are shown in the individual’s dashboard and automatically in their individual development plan where they can select competency linked learning resources to close the gaps.

All staff can see career pathways with competency requirements,  their own assessment results and how they compare to any role of interest.  Where they have a competency gap the relevant learning resources are displayed.  They can also see roles that are recommended as the next step for their skill set.

For supervisors and managers the skills matrix is a dashboard that shows the real time position of competency levels and gaps for their team.

The team capability reports shows the current position aof the team against all capability requirements including qualifications, experience, training and competency.   Capability Search enables identification of staff with particular skills and those who best match all the capability requirements for a particular role.

Does the system integrate with our existing LMS or training platform?

Yes.   Centranum can:

  • Update its Learning Resource catalogue from your LMS and use AI assisted recommendations to link them to library competencies
  • Track completions via bulk upload or API, depending on provider
  • It supports AI-assisted recommendations using course metadata from providers like Udemy, LinkedIn Learning, Go1, and Skillsoft — without requiring full catalogue ingestion.

How long does implementation typically take?

Implementation time varies based on:

  • The readiness of your content – competencies and learning resources
  • The size and complexity of your competency framework
  • Whether you’re importing existing data or starting fresh
  • Whether integration with LMS, HRIS, or SSO is required

For SMBs using our rapid-start configuration, setup can be completed in as little as 3–6 weeks. Larger enterprises or multi-region rollouts may take longer, but we provide project templates to streamline every stage

Can we use the system to support compliance or certification programs?

Yes.  Centranum helps:

  • Define competency requirements aligned to regulatory or certification standards
  • Capture evidence of competency and capability (e.g., observations, documents, logged experience)
  • Track requirements for and expiry dates of mandatory certifications and training
  • Provide dashboard views of gaps so they can be addressed without delay.
  • Provide the reports needed to demonstrate regulatory compliance and meeting of internal quality and safety standards

This is particularly valuable in regulated and ‘high reliability’ industries like healthcare, transport, utilities, extraction engineering, and government services.

What’s the return on investment (ROI) of implementing competency management software?

Organizations using Centranum typically see ROI in:

  • Improved productivity because staff have the competencies to meet role requirements
  • Better compliance – regulatory – quality and safety.
  • Reduced risk and cost of human error
  • Reduced training waste (by targeting true gaps)
  • Higher retention through visibility of opportunities and clarity of development needs
  • Improved internal mobility and succession readiness

Because the system connects role expectations, actual capabilities, and development in one place, it reduces fragmentation — and the risks that come with it.   For a complete list go here

See Centranum in Action

Discover how we help organizations like yours create a clear line of sight from role expectations to workforce capability.