workplace competency/skills assessment

Competency Assessment Software & Analytics

Evidence-based insights to build, manage, and optimize workforce capability

Centranum’s Workforce Competency Assessment & Analytics module enables organizations to evaluate workforce capability with precision and depth.  Go beyond performance reviews and skills matrices with real-time competency assessment and analytics. Drive evidence-based development at scale.

Why Competency Assessment & Analytics Matters

It transforms data into actionable insights for workforce capability and competency management

Without integrated assessment and analytics, your workforce data is fragmented — and decisions are made on guesswork. Centranum brings it all together:

Benefits: role alignment, risk reduction, compliance evidence, accurate skills gaps analysis, targeted development

How It Works — From Framework to Insight

Assessment doesn’t exist in isolation. Centranum connects expectations, evaluation, and development into one continuous loop:

Define – establish clear role and competency requirements in the Library.
Assess – capture real evidence of performance and capability.
Analyze – visualize workforce strengths, gaps, and risks.
Act – feed insights directly into development plans, and learning.  Gather rich information for  succession.

Define

Ground Every Assessment in Role Expectations

  • Competencies drawn from your central Library, validated and version-controlled.
  • One source of truth for all competency data
  • Profiles mapped by role, project, or function (core, leadership, technical, clinical, regulatory).
  • Clear indicators and proficiency levels set the standard for “what good looks like.”

Assess - Flexible competency assessment methods

Observation -based

  • Manager, mentor, or SME observation
Assess staff in the workplace, with knowledge tests, capture validation details

Peer/Expert Validation

  • Structured or open peer/expert validation
  • Validation notes and scoring standards

Knowledge Testing

  • MCQs linked directly to competencies
  • Auto-scored and update assessment records in real time
  • Used for compliance, onboarding, reskilling

Self-Assessment & Reflection

  • Employees reflect on strengths and gaps
  • Supports growth conversations
  • Flexible proficiency and behavior scales
team & consolidated 360 feedback reports

360 Feedback

Evidence Uploads

  • Documents, logs, photos linked to indicators
  • Preserved with version control
  • Accepted as audit-ready proof
evidence - verification - validity
flexible assessment profiles

Assessment Profiles & Options

  • Profiles tailored to role, career stage, or project
  • Assess against current or future role requirements
  • Support for succession and talent pool assessments
  • Knowledge-based assessments for internal/external selection

Automations and Integrations

Part of Centranum’s  Competency Management Software functionality includes;

Analytics & Reporting

  • Real-time dashboards: competency levels, skills gaps, progress
  • Real-time skills matrices (team, department or function)
  • Visual display of gaps and readiness linked to development planning
  • Drill down to individuals or indicators
  • Compare competency levels over time for workforce planning & audit readiness

Integrated capability and credential reporting provides strategic insight across all role requirements 

competency matrix
identify capability gaps

Act – Close Gaps and Drive Growth

Compliance, Quality & Risk Management

  • Track mandatory competencies and certifications
  • Time-stamped, role-specific assessments with audit trails
  • Automated alerts for expiring certifications
  • Prove regulatory compliance with one-click reports
  • Reduce risk of error through ongoing visibility of gaps
quality risk compliance

Use in Any Sector

🏥 Healthcare: Clinical verification, bedside assessment, mandatory training

and other high stakes sectors 

🏭 Manufacturing: Operator capability, safety, ISO/QMS tracking

💼 Engineering & Technology: Skill benchmarking, project team matching

🏛 Government/NGOs: Capability frameworks, regulatory assurance

The Competency Assessment & Analytics module forms the evidence base for your capability assurance and workforce development insights.

FAQs

How are competencies assessed in the system?

Centranum supports multi-method assessment including manager or mentor observation, peer/expert input, self-assessment, panel interviews, knowledge testing with MCQs, and evidence uploads. Each method can be used alone or in combination, depending on the competency and role.

Can we define our own assessment criteria?

Yes. You can define specific indicators for each competency, set proficiency levels, and configure validation methods (e.g., demonstration, documentation, peer review) for each role or job family.

Can assessment data update individual development plans automatically?

Absolutely. Gaps identified in assessments automatically display in the individual development plan. . Staff can view linked learning resources and track completion right within their dashboards.

How does this module connect with other parts of the Centranum system?

It integrates with Role Definition, Competency Mapping, Learning & Development, Career and Succession Planning — all using the same framework.

Can we track how an individual’s competencies change over time?

Yes. Every assessment is time-stamped and preserved in history. You can track individual progression on individual competencies, addition of new competencies across roles, teams, and reporting periods.

How can managers use the analytics?

Managers get real-time dashboards showing team competency levels, gaps, and readiness. They can view individual profiles or team-wide matrices, and download reports for planning, audits, or compliance.

Can the system help with external compliance or certification reporting?

Yes. Assessment records can serve as evidence of demonstrated competency. Reports support internal audits, certification renewals, or regulatory inspections.

Can we use automated knowledge testing for specific competencies?

Yes. Competency-linked multiple choice questions (MCQs) can be used to validate knowledge. Results automatically update competency assessments – levels and gap reports.

Does the platform track who completed each assessment and when?

Yes. Full audit trails are recorded including assessor name, method used, and date. When there are multiple assessments for one person an algorithm is used to determine the definitive assesment in reports – but all are recorded.

How is bias avoided in assessments

The proper definition of competencies and standards, use of evidence and validation methods helps to eliminate bias. There is also an autoscoring/suggested evaluation algorithm that promotes consistency between assessors.