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Clinical Competency Management for Modern Healthcare

Assess, validate and track clinical competence with confidence — across all roles, all sites, all specialties.

One unified platform brings together competency requirements, assessments, knowledge validation, evidence, credential status and audit-ready reporting — giving clinical educators, managers and quality teams clear, real-time visibility of workforce capability.

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Built for healthcare organisations worldwide, and configurable to support U.S. accreditation and quality programmes including Magnet®, Joint Commission and VA requirements.

SOC2 Type 2 Certification

SOC 2 Certified • Audit-ready reporting • Trusted in high-compliance healthcare environments for over 20 years

Unified platform for Healthcare Competency & Credential Management

A Centralised Platform for Clinical Competency and Credential Management

Clinical leaders and educators need a clear, centralized way to manage competency expectations, assessments and credentials. Centranum brings everything into one platform so your teams stay survey-ready and focused on safe patient care.

  • Maintain consistent competency frameworks across units and specialties
  • Align role, department and job-family requirements as they evolve
  • Provide staff with linked learning resources for easy skill development
  • Support appropriate clinical assessment methods with consolidated evidence
  • Streamline scheduling and reminders for competency reviews
  • Gain real-time visibility of competency status, gaps and credential expirations
  • Support nursing career pathways and individual staff development

Why Healthcare Organisations Need a Better Competency System

Healthcare environments are complex. New staff join, procedures change, technology updates constantly, accreditation requirements evolve — and manual systems simply can’t keep up.

Hospitals tell us they struggle with:

  • fragmented competency documentation
  • inconsistent assessment methods
  • knowledge testing stored in separate systems
  • weak visibility of credential status
  • delays in onboarding and sign-offs
  • difficulty evidencing competence for audits and accreditation
  • lack of standardisation across units and sites

Centranum provides a modern, clinically aligned solution that brings everything together.

fragmented competency information

What You Can Achieve with Centranum

In healthcare, our robust workforce capability and competency management ensures safety and standards of care.

  • Reduced administrative effort
  • Consistent assessment processes
  • Improved staff readiness
  • Clear visibility for audits
  • Standardization across units
  • Stronger development and progression pathways
Information on demand

Integrated Clinical Competency & Credential Management

Centranum brings together competency requirements, assessments, evidence and credential status in one unified system — eliminating spreadsheets, manual tracking and fragmented information.

Each clinician maintains a complete, centralized record of competency and credential status, making it simple to demonstrate readiness for internal reviews or external accreditation.

Trusted by High-Compliance Healthcare Organizations

Centranum has supported hospitals, government agencies and complex operational environments for more than two decades. Our platform is designed to adapt to specialty requirements, multi-site structures, and evolving clinical expectations.

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Centranum provides a comprehensive set of functionalities... We explored other systems but none were able to meet our needs without incurring huge implementation costs for customization.
    Singapore General Hospital
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U.S. Accreditation: Magnet, Joint Commission & VA

Achieve operational competency assurance – map requirements, track assessments and credentials, and export audit-ready evidence for every staff member.

Centranum supports U.S. healthcare organisations in meeting the expectations of major accreditation and quality programmes including Magnet®, Joint Commission and VA healthcare systems. The platform centralises competency requirements, assessments, development activities and credential status to make compliance easier to demonstrate and maintain.

  • Magnet®: Support clear competency expectations, evidence of development and workforce capability documentation
  • Joint Commission: Maintain consolidated records of clinical competence, staff readiness and credential status
  • VA Facilities: Configure competency requirements and tracking to align with specialty practices and facility protocols

Maintain a centralised single source of truth for clinical competency data.

Clinical Competency Framework

From Clinical Competency Models to Audit-Ready Evidence

Define

Define frameworks, roles, credential & competency requirements

Build and maintain structured clinical competency models, complete with indicators, proficiency levels, and unit/specialty requirements. Ensure every role and discipline has a clear, standardized framework for validation.

Assess

Assess staff in the workplace, with knowledge tests, capture validation details

Support multiple methods of validating clinical practice — including direct observation, practical evaluation, knowledge assessment, and evidence-based review.

Assure

Assess Clinical Competence

Consolidate all evidence into audit-ready reports and dashboards, supported by verified capabilities, credentials, and historical validation records. Demonstrate continuous readiness for Magnet®, Joint Commission, and VA surveys.

Central Competency Library

Manage all clinical competencies in one secure, centralized library, structured to support nursing, allied health and medical disciplines. Competencies can be created, reviewed and updated consistently across units and specialties, maintaining clarity and integrity for audits and accreditation.

Provide clinicians with up-to-date expectations and access to supporting education in one place. Requirements remain clear and easy to interpret, helping staff understand what competent practice looks like.

Version history is maintained automatically, supporting transparency, accountability and compliance with organisational or accreditation standards.

Central competency library
competency mapping and career paths

Clinical Competency Mapping & Career Pathways

Centranum makes it easy to align clinical competencies to the roles, units and progression pathways within your organisation. Profiles can reflect current position requirements, nursing and allied health career ladders, or preparation for future roles and specialisations.

Staff have clear visibility of what is expected in their role and what development is needed for progression. Competency updates are applied consistently across profiles, helping maintain accuracy and audit integrity.

Version history is retained so organisations can demonstrate how requirements have evolved over time.

Assessment & Validation

Competency Assessments & Clinical Validation

Centranum supports multiple methods of assessing clinical competence, giving hospitals the flexibility to validate skills, behaviours, and knowledge consistently across units and specialties.

Assessors can document evidence clearly and reliably, ensuring every validation contributes to a complete, audit-ready picture of staff readiness. Coordinators benefit from streamlined scheduling, assessor dashboards, and automated reminders that keep evaluations on track. Assessments can be completed on desktop or mobile devices, supporting real-time validation during day-to-day clinical work.

Assessments and audit

Centranum includes three complementary assessment engines:

1. Structured Competency Assessment

Role- and unit-specific assessment templates allow assessors to review clinical performance against defined indicators and proficiency expectations. Results are version-controlled, and evidence—such as notes, attachments, or linked learning—can be recorded and retained for audits.

2. Flexible Clinical Skills Forms

Configurable forms allow organisations to evaluate practical skills, behaviours, or scenarios in a structured, repeatable format. Staff or assessors can initiate forms as needed, and completed forms attach directly to the relevant competency, building a comprehensive evidence set.

3. Ad-Hoc Competency Assessment

Assess any competency, component, or profile at any time—ideal for validating new procedures, addressing remediation needs, or confirming readiness following training. This supports real-world, unplanned clinical validation without creating administrative overhead.

Together, these assessment pathways ensure hospitals can verify competence in a way that reflects actual clinical practice, while maintaining consistency, traceability, and accreditation-ready documentation.

All assessment outcomes are recorded with full version history, supporting transparency and audit readiness for internal quality reviews or external accreditation.

Knowledge Testing Platform

Centranum includes built-in competency linked knowledge testing to help ensure staff maintain up-to-date understanding of clinical practices, policies and procedures. Question banks can be developed and maintained by discipline-specific teams, supporting consistent standards across nursing, allied health and other clinical areas.

Knowledge checks automatically update competency assessments in real time to provide a more complete view of staff competence and readiness.

integrated knowledge test

Evidence, Capability & Documentation

Capability Passport – Qualifications, Certifications & Licensure Evidence

Clinical readiness depends not only on demonstrated skills but also on verified professional capability. Centranum’s Capability Passport provides a consolidated, evidence-based record of everything a clinician is qualified and authorised to do.

The Passport brings together:

  • formal qualifications and degrees
  • specialty certifications and advanced practice credentials
  • mandatory and role-specific training
  • continuing education and professional development
  • professional memberships
  • state or national licensure and renewal evidence
  • competencies achieved through validated assessment

By combining verified capability with demonstrated competence, the Passport gives leaders a clear, reliable view of a clinician’s professional readiness for their current role—or for progression into future roles.

Each capability entry includes supporting documentation and is mapped to role expectations, helping clinical leaders confirm compliance with internal requirements and external standards such as Magnet®, Joint Commission, and VA protocols.

As a centrally maintained, version-controlled record, the Capability Passport supports governance, audit preparation, and workforce planning, offering hospitals a single source of truth for verified clinical capability.

Clinical Evidence & Professional Documentation

Competence is demonstrated not only through structured assessments, but through day-to-day professional practice. Centranum provides a secure, organised environment for capturing the full range of clinical evidence required for workforce validation and accreditation.

Clinicians can record reflections, learning activities, case notes, and supporting documents within their personal Journal. Entries can be linked to relevant competencies or development objectives, contributing to a richer picture of practice and progress. The Journal also supports the recording of continuing education (CE/CPD) hours, ensuring learning activities are documented alongside clinical performance.

Assessors and staff can add evidence directly to competency records, including notes, attachments, and outcomes from practical evaluations completed through configurable forms. All evidence is version-controlled, timestamped, and associated with the appropriate competency, role requirement, or development area.

By consolidating reflective practice, CE hours, uploaded documents, and competency-linked evidence in one place, Centranum enables hospitals to demonstrate continuous professional development, maintain audit-ready records, and support pathways for progression into advanced or specialized roles.

Staff Professional Portfolio

Each clinician has a central Professional Portfolio that brings together their competency requirements, current performance, verified capabilities, and professional documentation. The Portfolio provides a clear view of what is required, where the clinician currently stands, and what is next, supporting both clinical governance and individual development.

The Portfolio consolidates:

  • role- and unit-specific competency requirements
  • validated assessment results and attached evidence
  • reflective practice and CE/CPD records
  • verified qualifications, certifications, and licensure through the Capability Passport
  • completed training and professional activities
  • competency achievements that contribute to role readiness
  • historical records supporting ongoing compliance
  • (where subscribed) development objectives and progress
Professional portfolio

The Portfolio offers staff a complete, role-aligned view of their professional readiness and progression, while giving leaders an authoritative source of truth for audits, internal reviews, and workforce planning. A downloadable, audit-ready summary can be generated at any time for Magnet®, Joint Commission, specialty credentialing bodies, or professional submissions.

Analytics & Readiness

Credential & Licensure Tracking

dashboards and reports

Hospitals rely on accurate, up-to-date credential information to ensure staff meet regulatory, organisational, and role-specific requirements. Centranum centralizes credential and licensure tracking, providing real-time visibility of expirations and compliance across disciplines and units.

The platform enables organisations to define credential, certification, and licensure requirements for each role, then track individual staff status against those expectations. Renewal dates, mandatory training cycles, and upcoming expirations are monitored automatically, with alerts and heatmaps that highlight areas requiring attention.

Credential records are fully version-controlled and supported by uploaded documentation, helping hospitals demonstrate compliance with Magnet®, Joint Commission, and VA protocols. Leaders can quickly identify readiness gaps, confirm staff eligibility for specific duties, and maintain a consistent standard of clinical governance.

By integrating credential data with competency achievements and verified capability from the Capability Passport, Centranum provides a reliable, unified view of clinical readiness across the workforce.

Managers can see upcoming expiries at a glance and identify where follow-up action is needed. Staff have access to their own credential information to support revalidation and professional development.

Analytics & Reporting – Workforce Capability, Competence & Readiness

Centranum provides a comprehensive suite of dashboards and reports that give leaders clear visibility into workforce capability, clinical competence, and organisational readiness. Reports draw from validated assessments, verified capability records, and credential status to present an integrated view of staff performance and compliance.

Analytics include:

  • competency levels across teams, units and specialties
  • capability profiles, including qualifications, certifications and achieved competencies
  • development and readiness insights, showing alignment with role requirements
  • gap analyses at individual, team and organisational levels
  • vulnerability and versatility indicators, supporting safe staffing decisions
  • credential status and expirations, displayed in real time
  • trends over time, demonstrating continuous improvement for accreditation and quality reviews

Dashboards give leaders clear, real-time visibility of competency completion and assessment activity, helping ensure units remain current with validation and compliance requirements. Exportable reports provide detailed evidence for accreditation and internal review.

By bringing competency, capability and credential data together, Centranum delivers a unified understanding of clinical readiness across the organisation.

competency analytics

Security, Trust & Why Centranum

Enterprise-Grade Security & Compliance

Centranum is designed to support the security, privacy and compliance needs of high-trust healthcare environments.

  • SOC 2 Type II certified for security and availability
  • HIPAA-ready architecture with U.S. data-hosting options
  • Deployment models suitable for federal and VA security requirements
  • Secure, role-based user access with comprehensive audit logging

Why Healthcare Organisations Choose Centranum

Purpose-built for clinical competency
Designed specifically for environments where validated competence, credential status and staff readiness must be demonstrated with confidence.

Unified competency, assessment and credential management
Eliminates spreadsheets and disconnected tools by bringing all workforce capability information into one trusted system.

Integrated knowledge validation
Supports knowledge assessment alongside workplace evaluation, giving a complete picture of staff competence.

Clear visibility of staff readiness
Dashboards and reports highlight competency status, expiring credentials and areas needing attention across units and specialties.

Supports nursing career pathways
Aligns competency expectations with role requirements and structured progression frameworks.

Enterprise-grade security and reliability
SOC 2 certified, built for high-compliance healthcare environments with multi-site, multi-entity capability.

Audit-ready evidence
Consolidates assessments, credentials and development activity so organisations can demonstrate competence for internal reviews or external accreditation.

Be Ready for Accreditation & Compliance Audits Worldwide

Centranum centralizes the competency, credential and learning evidence needed to demonstrate compliance with national and international standards.

Whether preparing for internal quality reviews or external accreditation in APAC, Europe, the UK or the U.S., teams have clear, consolidated information at their fingertips.

Real-time visibility and well-organized evidence help organisations stay survey-ready and confident during audits.

Ready to simplify clinical competency, credentials & surveys?

Turn scattered evidence into a single, audit-ready system—competencies, credentials, testing, learning, careers.

Clinical Competency Modules

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Competency Management Software - Competency Library
Competency Management Software - Competency Profile Mapping
Competency Management Software - Assessment
Competency Management Software - Knowledge Testing
Competency Management Software - Analytics

Additional Components Supporting the Clinical Competency Journey

Centranum also includes supporting tools that strengthen the clinical competency lifecycle and help maintain audit readiness across units and roles.

Journal

Record reflective notes, clinical evidence and performance-related observations in one place. Supports both audit documentation and ongoing professional development.

Development Plans

Connect identified competency or knowledge gaps to clear development objectives, supported by relevant learning resources and activities.

Frequently asked Questions

What makes clinical competency management different from standard HR systems?

Standard HR platforms store employee data, but they don’t assess clinical competence in context.
Clinical environments require systems that capture:

  • real-world skill validation
  • observed practice
  • knowledge testing
  • credential and license status
  • role-specific frameworks and proficiency levels

All evidence must be structured, traceable, and audit-ready, which HRIS systems cannot provide.

Can Centranum support Magnet and Joint Commission surveys?

Yes. Centranum is fully configurable to Magnet®, Joint Commission, and VA requirements.
The platform provides centralized, exportable evidence of:

  • clinical competencies
  • validation methods
  • ongoing training
  • credential and license status
  • development activities

Surveyors can be given audit-ready reports instantly.

How does Centranum reduce administrative workload for nurse leaders and educators?

Centranum automates tasks that normally require manual tracking:

  • scheduled assessments and reassessments
  • assessor assignments and reminders
  • credential and mandatory training expiry alerts
  • progress dashboards for teams and units

Nurse educators maintain complete oversight while spending far less time on spreadsheets and follow-ups.

What assessment methods does the platform support?

Centranum supports a wide range of clinical assessment approaches, including:

  • structured competency assessments
  • directly observed practice
  • scenario- or case-based evaluations
  • documentation and record reviews
  • simulation-based assessments
  • integrated knowledge testing linked to competencies

All assessments are version-controlled, with validation evidence stored for audit review.

Can staff access their own competency and credential data?

Yes. Each staff member has a personal competency and credential portfolio including:

  • clinical competencies
  • assessment results
  • knowledge test records
  • licenses and certifications
  • learning activities

They can print an audit-ready portfolio for Magnet, Joint Commission, credentialing authorities, or career advancement.

How secure is the platform for healthcare and VA use?

Centranum meets stringent healthcare security requirements:

  • SOC 2 Type II
  • HIPAA-ready architecture
  • FedRAMP-ready deployments for VA and federal facilities
  • role-based access controls
  • full audit logging

All clinical competency and credential data is protected with enterprise-grade security.

Can competencies vary by unit or specialty?

Yes. Centranum supports unit-, service- and specialty-specific competency profiles. The same core competency can have different indicators or proficiency thresholds for ICU vs Med-Surgical vs Outpatients, for example. You can also maintain separate frameworks for nursing, allied health, and medical staff while still reporting consistently across the organization.

Does the system support onboarding pathways?

Yes. You can build structured onboarding pathways by combining role-based competency profiles, mandatory training, and scheduled assessments. New hires see exactly what is required in their first weeks and months, and managers can track completion and outstanding items in real time.

Can we import our existing competency framework?

Yes. Most organizations start by importing their existing competency models, checklists, and credential requirements. Centranum supports bulk upload from spreadsheets and templates, then maps those competencies to roles, units, and career levels. Your team can refine and extend the framework over time without losing historical versions.

Related Reading

For deeper insights into clinical compliance and audit readiness, explore these resources.

Competency Management System Cost & ROI 

Clinical Competency Compliance Toolkit

Magnet Documentation Factsheet

Also see Capability and Competency Resources  for articles on concepts, examples and applications, implementation guides, business case and research.

A-Z Glossary of Competency Management for  all terminology and processes