workplace competency/skills assessment

Competency Assessment & Analytics

Evidence-based insights to build, manage, and optimize workforce capability

Centranum’s Competency Assessment & Analytics module enables organizations to evaluate workforce capability with precision and depth. Go beyond skills matrices and annual reviews—assess demonstrated competencies, uncover workforce gaps in real time, and drive evidence-based development at scale.

Assessment doesn’t exist in isolation. Centranum connects expectations, evaluation, and development into one continuous loop:

Define – establish clear role and competency requirements in the Library.
Assess – capture real evidence of performance and capability.
Analyze – visualize workforce strengths, gaps, and risks.
Act – feed insights directly into development plans, learning, and succession.

Define

Ground Every Assessment in Role Expectations

  • Competencies drawn from your central Library, validated and version-controlled.
  • Profiles mapped by role, project, or function (core, leadership, technical, clinical, regulatory).
  • Clear indicators and proficiency levels set the standard for “what good looks like.”

Assess

Multi method competency assessments

Observation & Expert Review

  • Manager, mentor, or SME observation
  • Structured or open peer/expert validation
  • Validation notes and scoring standards
Assess staff in the workplace, with knowledge tests, capture validation details

Knowledge Testing

  • MCQs linked directly to competencies
  • Auto-scored and update assessment records in real time
  • Used for compliance, onboarding, reskilling

Self-Assessment & Reflection

  • Employees reflect on strengths and gaps
  • Supports growth conversations
  • Flexible proficiency and behavior scales
team & consolidated 360 feedback reports

360 Feedback

Evidence Uploads

  • Documents, logs, photos linked to indicators
  • Preserved with version control
  • Accepted as audit-ready proof
evidence - verification - validity
flexible assessment profiles

Analyze – Turn Data into Decisions

Flexible Profiles & Templates

  • Assess against current role, next role, or talent pool
  • Internship and multi-proficiency growth tracking
  • Leadership and project role profiles

Dashboards & Reporting

  • Real-time skills matrices (team, function, region)
  • Visual display of gaps and readiness
  • Drill down to individuals or indicators
  • Compare competency levels over time
competency matrix
identify capability gaps

Analytics Highlights

  • Gap analysis linked to development planning
  • Career match and succession readiness
  • Training needs analysis down to granular skills
  • Evidence for audit and compliance reporting

Act – Close Gaps and Drive Growth

Automations

  • Expired competency re-assessments created automatically
  • Wizards and templates streamline administration
  • Gaps flow directly into individual Development Plans
  • Competency-linked learning resources suggested in reports

Integration Across Modules

Compliance, Quality & Risk Management

  • Track mandatory competencies and certifications
  • Time-stamped, role-specific assessments with audit trails
  • Automated alerts for expiring certifications
  • Prove regulatory compliance with one-click reports
  • Reduce risk of error through ongoing visibility of gaps
quality risk compliance

Use in Any Sector

🏥 Healthcare: Clinical verification, bedside assessment, mandatory training

🏭 Manufacturing: Operator capability, safety, ISO/QMS tracking

💼 Engineering & Technology: Skill benchmarking, project team matching

🏛 Government/NGOs: Capability frameworks, regulatory assurance

Why Competency Assessment & Analytics Matters

Without integrated assessment and analytics, your workforce data is fragmented — and decisions are made on guesswork. Centranum brings it all together:

FAQs

How are competencies assessed in the system?

Centranum supports multi-method assessment including manager or mentor observation, peer/expert input, self-assessment, panel interviews, knowledge testing with MCQs, and evidence uploads. Each method can be used alone or in combination, depending on the competency and role.

Can we define our own assessment criteria?

Yes. You can define specific indicators for each competency, set proficiency levels, and configure validation methods (e.g., demonstration, documentation, peer review) for each role or job family.

Can assessment data update individual development plans automatically?

Absolutely. Gaps identified in assessments automatically display in the individual development plan. . Staff can view linked learning resources and track completion right within their dashboards.

How does this module connect with other parts of the Centranum system?

It integrates with Role Definition, Competency Mapping, Learning & Development, Career and Succession Planning — all using the same framework.

Can we track how an individual’s competencies change over time?

Yes. Every assessment is time-stamped and preserved in history. You can track individual progression on individual competencies, addition of new competencies across roles, teams, and reporting periods.

How can managers use the analytics?

Managers get real-time dashboards showing team competency levels, gaps, and readiness. They can view individual profiles or team-wide matrices, and download reports for planning, audits, or compliance.

Can the system help with external compliance or certification reporting?

Yes. Assessment records can serve as evidence of demonstrated competency. Reports support internal audits, certification renewals, or regulatory inspections.

Can we use automated knowledge testing for specific competencies?

Yes. Competency-linked multiple choice questions (MCQs) can be used to validate knowledge. Results automatically update competency assessments – levels and gap reports.

Does the platform track who completed each assessment and when?

Yes. Full audit trails are recorded including assessor name, method used, and date. When there are multiple assessments for one person an algorithm is used to determine the definitive assesment in reports – but all are recorded.

How is bias avoided in assessments

The proper definition of competencies and standards, use of evidence and validation methods helps to eliminate bias. There is also an autoscoring/suggested evaluation algorithm that promotes consistency between assessors.