workplace competency/skills assessment

Competency Assessment & Analytics

Evidence-based insights to build, manage, and optimize workforce capability

Centranum’s Competency Assessment & Analytics module enables organizations to evaluate workforce capability with precision and depth. Go beyond traditional performance reviews and skills matrices—assess actual, demonstrated competencies and uncover the real-time capability landscape across teams, departments, and regions.

Whether you’re supporting frontline operations or strategic leadership development, this module empowers evidence-based decision-making to drive performance, reduce risk, and ensure continuous alignment to role requirements.

How It Works — From Framework to Insight

Our modular platform connects core role expectations with real-world assessment and actionable intelligence — all in one integrated system.

Centranum’s modular design ensures every competency assessment is grounded in role expectations, validated through flexible methods, and translated into actionable insight. Here’s how the pieces connect:

The Competency Library and Mapping tools provide the foundation: defining what good looks like, and linking each competency to the roles, projects, or regulatory standards that require it. The Assessment & Analytics module builds on that by enabling flexible, evidence-based evaluation — from self-assessments and expert observation to knowledge testing and 360 feedback. Together, these tools power real-time dashboards, gap analysis, and targeted development planning across your workforce.

Competency Library

📚

Define 

Build or import structured, multi-level competencies tailored to your roles, functions, and context. Core, leadership, technical, clinical, or regulatory — all in one central library.

Competency Mapping

🧭

Align

Link competencies to job roles, project roles, and organizational levels. Define what’s required for success today — and what’s needed for growth, compliance, or strategic direction.

Assessment & Analytics

📊

Measure & Improve

Assess competencies via observation, testing, feedback, or uploaded evidence. Track progress, identify gaps, and turn assessment data into real-time dashboards and development action plans.

Key Features

Multi method competency assessment

  • Observation-based assessments by managers, mentors, or Subject Matter Experts
  • Self-assessment for employee reflection and development tracking
  • Peer/expert validation (structured or open feedback)
  • Evidence uploads (documents, photos, logs) linked to specific indicators
  • Knowledge testing via integrated, auto-scored MCQs tied to competencies
  • 360-degree feedback integration (with or without anonymity)

Note that completed training is recorded separately – not as inferred competency.

evidence - verification - validity
flexible assessment profiles

Flexible Assessment Profiles

Profiles are the templates used for assessments.   Assessments may be of  achieved competency level or of achievement against required proficiency levels which may vary by competency or indicator.

With Centranum profiles

  • Assess individuals against current roles
  • Assess againt future roles for career development
  • Use profiles for assessments for talent pools and succession planning
  • Supports assessments for project-based roles, leadership levels, and core competencies
  • Internship type assessments track growth through multiple proficiency levels
  • Knowledge based assessments can be used for internal or external selection screening

Multiple assessment options

You can specify the

  •  Competency Types
  • What are compulsory/optional rarings and comments
  • Assessment time frame
  • Assessors and who can add them
  • Visibility – to other assessors, and of past assessments
  • Evidence and validation requirements
  • Moderation step
  • Display settings
  • Assessment dashboard – do multiple assessments on one page

Automations and integrations

  • Assessments for expired competencies – for example for those requiring annual audits – are automatically created.
  •  Assessment creation wizards streamline administration and assessment templates with all the required pre-settings enable any assessor to initiate an assessment on demand.
  • Competency gaps automatically populate individual development plans and competency linked learning reasources are suggested in assessment reports.
  • Progress tracking of assessments is built in – no manual upating is needed.

Analytics and Reporting - Data that drives decisions

Use real-time assessment data to monitor individual growth, track team performance, and support informed workforce decisions. Every assessment is logged with full version tracking and transparent audit trail.

Highlights

Visual Dashboards

Visual dashboards
  • Skills matrix by team, function, or region
  • Live view of gaps and strengths
  • Drill down to individual assessments

Actionable Insights

datadriven insights
  • Gap analysis prompts development planning

  • Career match and progression readiness

  • Evidence for audit, compliance, and reporting

Individual Reports

Career Development Competency gap view
staff profile
  • Real time competency levels
  • Visual display of current level vs. expected level
  • Dashboard views of competency gaps and progress on development objectives to close gaps
  • Assessment history across time and across roles

Team Analytics

Real time dashboards & reporting

  • Overview of assessment progress
  • Assesment Management Dashboard

Filter by team, department, division, business unit. Select particular competencies and profiles.

Progress Reports
  • Assessment progress
  • Assessor progress
  • Overdue assessments
Skills Matrix reports down to granular level
  • selected competencies
  • selected indicators/behaviours
  • selected profiles
  • selected departments

Live data for managers and team leads with Drill-down capability by entity, location, function, or role

Competency levels and gaps
  • By department
  • At detailed level for Training needs analysis
Strength & weaknesses
  • Identify competency strengths and gaps at all levels
  • Pinpoint Development opportunities for individuals
  • Analyze readiness for internal mobility, succession, or project deployment
  • Find staff with any particular required competency
  • Support audit, accreditation, and regulatory reporting with version-tracked assessments
  • Automatic re-assessment and notification for expired competencies
  • Career pathing suggestions based on assessed competency match
competency matrix
Trends and comparisons over time

Compare team competency levels
Review competency improvement and changes

Competency Search

Find individuals with particular sklls or skill sets for projects and career moves

Compliance, Quality & Risk Management

quality risk compliance
  • Track mandatory competencies, certifications
  • Prove regulatory compliance with timestamped, role-specific assessments
  • Track expiring certifications and competencies, trigger automated notifications and re-assessments
  • Improve quality assurance through data-backed development targeting
  • Minimize human error risk with ongoing visibility into capability gaps

Use in Any Sector

🏥 Healthcare: Clinical verification, bedside assessment, mandatory training

🏭 Manufacturing: Operator capability, safety, ISO/QMS tracking

💼 Engineering & Technology: Skill benchmarking, project team matching

🏛 Government/NGOs: Capability frameworks, regulatory assurance

Why Competency Assessment & Analytics Matters

Without integrated assessment and analytics, your workforce data is fragmented — and decisions are made on guesswork. Centranum brings it all together:

  • Align roles, skills, learning, and career planning

  • Reduce risk of human error and compliance failure

  • Improve talent mobility and leadership readiness

  • Make development targeted and effectiveness measurable

FAQs

How are competencies assessed in the system?

Centranum supports multi-method assessment including manager or mentor observation, peer/expert input, self-assessment, panel interviews, knowledge testing with MCQs, and evidence uploads. Each method can be used alone or in combination, depending on the competency and role.

Can we define our own assessment criteria?

Yes. You can define specific indicators for each competency, set proficiency levels, and configure validation methods (e.g., demonstration, documentation, peer review) for each role or job family.

Can assessment data update individual development plans automatically?

Absolutely. Gaps identified in assessments automatically display in the individual development plan. . Staff can view linked learning resources and track completion right within their dashboards.

How does this module connect with other parts of the Centranum system?

It integrates with Role Definition, Competency Mapping, Learning & Development, Career and Succession Planning — all using the same framework.

Can we track how an individual’s competencies change over time?

Yes. Every assessment is time-stamped and preserved in history. You can track individual progression on individual competencies, addition of new competencies across roles, teams, and reporting periods.

How can managers use the analytics?

Managers get real-time dashboards showing team competency levels, gaps, and readiness. They can view individual profiles or team-wide matrices, and download reports for planning, audits, or compliance.

Can the system help with external compliance or certification reporting?

Yes. Assessment records can serve as evidence of demonstrated competency. Reports support internal audits, certification renewals, or regulatory inspections.

Can we use automated knowledge testing for specific competencies?

Yes. Competency-linked multiple choice questions (MCQs) can be used to validate knowledge. Results automatically update competency assessments – levels and gap reports.

Does the platform track who completed each assessment and when?

Yes. Full audit trails are recorded including assessor name, method used, and date. When there are multiple assessments for one person an algorithm is used to determine the definitive assesment in reports – but all are recorded.

How is bias avoided in assessments

The proper definition of competencies and standards, use of evidence and validation methods helps to eliminate bias. There is also an autoscoring/suggested evaluation algorithm that promotes consistency between assessors.