
Performance Management that’s credible, continuous and low admin
Base reviews on role requirements, prompt regular check ins and use intelligent processes and inbuilt calibration so performance improves without massive administration.
The problem
Annual reviews feel arbitrary; managers aren’t sure what to measure or how; staff aren’t happy about fairness. It takes too much time.
What changes with Centranum
- Performance reviews are based on role requirements
- Performance conversations happen regularly with prompting and capture evidence
- Inbuilt calibration ensures within manager consistency as well as consistency across departments
- Intelligent system presents the right information to the right people at the right time
- Administration needs are minimal, there is clear oversight of the process.
How it works
- Annual reviews are set up automatically when new staff arrive or roles change
- Review period, type, contents and process are flexible and controlled globally from the admin dashboard.
- Each review is individualized automatically from role expectations, any goals with time frames and core competencies if required.
- Notes of performance conversations are recorded against expectations and are available for the end of period appraisal.
- Process can include self assessment, manager assessment, moderation, staff manager discussion, staff agreement or challenge of final outcome, review on challenge , final sign off
- Admins have real time reports on the process and results, along with bulk actions to waive, moderate, re-open and sign off individual reviews.
What it looks like
- All individual expectations and performance conversation notes in a single tabbed view
- Rating summaries with inconsistencies highlighted
- Manager and admin dashboards
- Realtime reports by unit and time period
FAQ
How is this different from annual reviews?
Does it support OKRs (Objectives & Key Results) or goals?
How do we keep ratings consistent across managers?
Consistent Evaluation depends on the quality of the performance expectations and the clarity of rating scales. Centranum’s performance management tools help managers to make publish clear measurable, observable expectations. The rating distribution reporting function provides HR with an overview of manager rating patterns identifying those outside the expected rating distribution. (Based on research this expected distribution is not a bell curve – but skews to higher than the average and with fewer outliers. )
Can we keep it lightweight for small teams?
Yes – While there are a range of global settings as to what is evaluated and what is mandatory versus what is optional – you can allow this to be overridden at the manager level. Alternatively you can have different review types with different settings.
How do we link performance to development?
Performance Gaps that are competency based automatically appear in the individual’s development plan. Those related to specific Performance objectives can also be added to development objectives. The Development Plan functionality helps identify relevant – learning resources. Managers approve objectives and track development progress individually and with a team dashboard.