Operational Skills Management Software
Operational Competence You Can Prove — Not Just Training Completed
In manufacturing and other high-risk operational environments, training records alone do not prove competence.
Centranum verifies workforce competence by combining training completion, knowledge testing, and on-the-job task validation — all linked to job roles and SOPs/WIs, with time-stamped, audit-ready evidence.
Supervisors, managers, and executives gain real-time visibility into who is competent to perform which tasks today, across shifts, sites, and teams.
SOC 2 Type ll Certified • Enterprise-Grade Security • Audit-Ready
How Centranum Defines Competence
In operational environments, competence is confirmed only when all three elements are verified:
- Training completed Mandatory, role-based training and certifications are assigned, tracked, and kept current.
- Knowledge verified Short knowledge checks confirm understanding of procedures, safety requirements, and SOPs/WIs — before tasks are authorized.
- Task validated on the job Supervisors validate real task performance using checklists, observations, and sign-off (OJT or competency validation), with evidence captured.
All three are recorded against the individual and their role, with expiry tracking and audit-ready reporting that shows who is authorised to perform each task — today.
What This Replaces in Manufacturing Operations
Most manufacturing organisations manage competence across disconnected tools:
- Skills matrices in Excel
- Separate training systems (or spreadsheets)
- Paper or informal OJT sign-offs
- SOPs and work instructions stored elsewhere
- Manual evidence gathering for audits or reports
Centranum replaces this fragmentation with a single competence record per person — combining training history, knowledge verification, task sign-off, and authorization status in one system.
Result: fewer gaps, faster audits, and clear accountability for who is competent to perform each task.

Competence is confirmed only when training, knowledge, and task performance are all verified — with evidence captured against the individual and role.
How Competence Is Verified
(Training → Test → Task)
Centranum verifies operational competence through a simple, auditable workflow that confirms training completion, knowledge understanding, and task performance — all captured against job roles and individuals.
Step 1. Define Roles & Task Requirements
Modules: Skills/Competency Library, Role Definition & Capability Mapping
- Define skills, certifications, and OJT requirements
- Build job role profiles
Step 2. Verify Training, Knowledge & Task Validation
Module: Skills Assessments & Reporting (Matrix)
- Assess staff against required skills
- Capture training evidence against skills – including OJT signoffs
- Run periodic skills audits
- Identify skills gaps
Step 3. Maintain Authorisation & Operational Readiness
Module: Development Planning & Learning Integration
- Link Learning Resources to Competencies & Skills
- Create development objectives to close skill gaps
- Monitor compliance progress and readiness
Where Operational Competence Must Be Proven
Skills matrix and compliance tracking for Manufacturing, Utilities, Field Service, and Energy/Mining.
A skills matrix provides visibility — task sign-off provides proof.
Centranum extends the manufacturing skills matrix with knowledge testing and on-job task validation, enabling supervisors to confirm who is authorized and competent to perform each task across machines, shifts, and sites.
Manufacturing: From Skills Matrix to Task Sign-Off
Ensure operators are trained and audit-ready across shifts and machines.
- Focused onboarding for new staff
- Cross-train staff to cover machines and shifts
- Record OJT sign-offs directly into the skills matrix
- Audit operator skills for safety compliance
- Reduce downtime with real-time skills visibility


Utilities Compliance & Skills Tracking
Skills certification tracking. Ensure engineers, field technicians and plant crews always meet training, certification and safety requirements.
- Track qualifications, licenses, permits and renewals
- Automate reminders for expiring certifications
- Log OJT completions in the field with supervisor validation
- Generate skills audits for compliance reviews
- Demonstrate compliance with audit-ready reports
Mobile Workforce Competence & OJT Tracking
Equip your crews with the right skills for the job and prove compliance on site.
- Map skills to job roles and projects
- Map OJT training to job roles and projects
- Validate trade skills, permits, certifications, and safety training
- Ensure safe deployment with competence checks
- Produce skills audit reports for regulators and clients


High-Risk Operations: Competency & Compliance
Manage competence and performance across hazardous environments in mines, refineries, and processing plants where safety is critical.
- Capture OJT evidence for critical operator tasks
- Assess critical operator and safety skills
- Identify vulnerabilities before incidents occur
- Strengthen compliance with evidence-based audits
Logistics Skills Matrix & Compliance
Skills certification tracking. Keep warehouse and logistics teams certified, safe, and audit-ready.
- Track forklift and vehicle certifications
- Capture OJT training logs
- Monitor warehouse safety training
- Run periodic skills audits for warehouse staff
- Ensure shift readiness with validated skills data

Trusted in high-compliance environments where proof of competence matters
Organizations in manufacturing, healthcare, energy, and government use Centranum to manage workforce competence.
Skills Management Software Modules
These modules work together to manage training, knowledge verification, and on-job task validation, providing a complete system for operational competence — not just a skills matrix.
Role & Task Definition
Define what each role must be able to do and the Capabilities needed to deliver
Define job roles, critical tasks, and required skills in one place — including qualifications, mandatory training, certifications, experience, and task-level competence requirements.
Role and task definitions form the foundation for training assignment, knowledge testing, on-job validation, and reporting — ensuring competence expectations are clear and consistent across sites and shifts.
A central skills and task library underpins role definition, allowing organizations to maintain consistent, version-controlled definitions of capability requirements, skills, tasks, certifications, and competence standards across sites and operations.
Where relevant, career pathways can be defined, and validated competence records can support internal progression and workforce planning — without diluting the focus on operational readiness. Staff can see potential for development.

Training & Onboarding Management
Ensure training supports operational readiness
Assign and track mandatory and role-based training, certifications, and re-certification requirements.
Centranum supports structured onboarding by linking training activities directly to role and task requirements, providing clear visibility of readiness for new and transitioning staff.
Automated reminders ensure training and certifications remain current.
Target development where it matters
Learning resources and development activities are linked directly to identified competence gaps — supporting continuous improvement without disconnecting learning from operational needs.
Knowledge Testing (SOP/WI-Linked)
Verify understanding before task authorisation
Confirm that staff understand procedures, safety requirements, and work instructions using short knowledge checks linked directly to SOPs and WIs.
Knowledge test results automatically contribute to competence status, ensuring training completion alone does not imply readiness.
Real time individual and consolidated reports on knowledge gaps at a detailed level enable targeted learning initiatives.

On-Job Task Validation & Sign-Off
Stand-alone Skills Assessment platform. All the flexibility you need
Supervisors validate task competence using checklists and observations, with sign-off and evidence stored against the role.
Multiple assessment methods supported. Administrative work is minimised.
Built in safeguards to minimise bias.
Competence & Authorisation Reporting
See who is competent today
Real time rich information and reporting. Instantly show who is competent, authorized, or overdue for revalidation.
Real-time reports show competence and authorization status by role, task, team, department, and location.
Quickly identify gaps, expired authorizations, or pending validations, and generate audit-ready reports for internal review, customers, or regulators.
Reports drill down to the level of particular standards or behaviors to enable a laser targeted approach to training.


Capability Passport
A complete, individual record of operational competence
Each person has a Capability Passport that consolidates:
- Role and task requirements
- Training completed and expiry status
- Knowledge test results
- Validated tasks and authorizations
The Capability Passport provides a single, trusted source of truth for supervisors, managers, and auditors.
Why Centranum for Operational Skills Management?
- 20+ years supporting compliance-driven industries.
- A unified platform for workforce capability and skills management
- Built on Built on Centranum’s Competency Management Software our operational skills management tools ensure compliance and audit readiness.”
- A single source of truth for operational competence.
- Scalable from frontline teams to enterprise.
From Compliance to Growth
Operational skills tracking isn’t just about meeting compliance — it’s about reducing risk and building a workforce ready for future challenges. Centranum helps organizations move beyond spreadsheets and silos, turning operational assurance into a platform for workforce growth.
Complete toolkit for your own fully customizable operational skills management system
Related Reading
For more on implementing compliance and assurance frameworks, explore these guides.
FAQs
How do you define competence in manufacturing?
In manufacturing and other high-risk operational environments, competence is confirmed only when three elements are verified: training completion, knowledge understanding, and on-job task performance.
Centranum brings these together by linking training records, SOP/WI-based knowledge testing, and supervisor-validated task sign-off to each role and individual. This creates auditable proof that staff are authorized and competent to perform specific tasks — not just that training has been completed.
Can supervisors validate tasks on the job (OJT)
Yes. Supervisors can validate competence directly on the job using task checklists, observations, and sign-off (OJT or competency validation).
Evidence of task validation is captured against the individual and role, including who validated the task and when. This ensures competence is based on demonstrated performance in the work environment — not just course attendance or self-assessment.
How is evidence captured for audits or customer reviews?
All competence evidence — including training completion, knowledge test results, task validation, and certifications — is stored against the individual and role with time-stamped records.
Centranum provides audit-ready reports showing who is authorized to perform which tasks, by team, department, or location, with exports available for internal audits, customer assurance, or regulator review.
What is operational skills management software?
Software that centralizes skills matrices, OJT tracking, certifications, and assessments so you can monitor competence, run skills gap analysis, and produce audit-ready compliance reports.
How does this differ from a simple skills matrix in Excel?
Spreadsheets quickly become outdated and hard to audit. Centranum provides a live, centralized database with assessments, linked training, and audit trails — essential for high-compliance industries.
Can the system support compliance audits?
Yes. It provides full reporting, version control, and audit-ready records, reducing the time and stress of proving compliance to regulators.
How does skills tracking reduce operational risk?
By identifying gaps before they cause incidents. Skills assessments, knowledge testing, and linked learning ensure workers are competent for the tasks they perform.
Can we tailor skills libraries to our industry?
Absolutely. Organizations can import their own skills, certifications, and compliance standards, or use Centranum’s library as a starting point.
How does the system work for mobile or remote teams?
The platform supports mobile access, allowing managers to assess, track, and verify competence in the field — ideal for utilities, logistics, and other distributed workforces.
How will operational supervisors and managers benefit from the system?
Supervisors gain instant visibility of team competence through live dashboards. They can see who is qualified, who needs reassessment, and where skills gaps pose operational risks. Instead of chasing spreadsheets, managers have decision-grade data to assign work safely, plan training, and demonstrate compliance at any moment.









