Operational & Workforce Skills Management Software

Skills matrix and compliance tracking for Manufacturing, Utilities, Field Service, and Energy/Mining.

Ensure operators are trained and audit-ready across shifts and machines.

• Focused onboarding for new staff
• Cross-train staff to cover machines and shifts
• Record OJT sign-offs directly into the skills matrix
• Audit operator skills for safety compliance
• Reduce downtime with real-time skills visibility

Skills certification tracking. Ensure engineers, field technicians and plant crews always meet training, certification and safety requirements.

• Track qualifications, licenses, permits and renewals
• Automate reminders for expiring certifications
• Log OJT completions in the field with supervisor validation
• Generate skills audits for compliance reviews
• Demonstrate compliance with audit-ready reports

Equip your crews with the right skills for the job and prove compliance on site.

• Map skills to job roles and projects
• Map OJT training to job roles and projects
• Validate trade skills, permits, certifications, and safety training
• Ensure safe deployment with competence checks
• Produce skills audit reports for regulators and clients

Manage competence across hazardous environments in mines, refineries, and processing plants where safety is critical.

• Capture OJT evidence for critical operator tasks
• Assess critical operator and safety skills
• Identify vulnerabilities before incidents occur
• Strengthen compliance with evidence-based audits

Skills certification tracking. Keep warehouse and logistics teams certified, safe, and audit-ready.

• Track forklift and vehicle certifications
• Capture OJT training logs
• Monitor warehouse safety training
• Run periodic skills audits for warehouse staff
• Ensure shift readiness with validated skills data

Step 1. Define Roles & Skills
Modules: Skills/Competency Library, Role Definition & Capability Mapping

• Define skills, certifications, and OJT requirements
• Build job role profiles

Step 2. Capture & Track Competence
Module: Skills Assessments & Reporting (Matrix)

• Assess staff against required skills
• Record OJT sign-offs
• Run periodic skills audits
• Identify skills gaps

Step 3. Develop & Assure Workforce Readiness
Module: Development Planning & Learning Integration

• Create development objectives to close skill gaps
• Link to training plans/resources
• Monitor compliance progress and readiness

Central Skills library

Maintain all your skills in one central repository so you make changes in just one place. Always access both current and historical records.

Customizable content

Designed for operational subject matter experts to define and update the current and future skills needed for success in their areas of your organization.

Supports multiple frameworks and multiple skill levels.

As many skills as you need. You can include values based behaviours, soft skills, leadership skills, compliance requirements, functional and technical skills. Customize rating scales. Include descriptions as well as labels for each rating point so that evaluation is more consistent.

Improve Health & Safety and other regulatory Compliance  by defining these expectations as Skills with task lists.

View guides for development of competency frameworks and how to write competency statements

Profile Library

Dedicated module for mapping operational skills to job profiles.

Any combination of skills and standards can be mapped to requirement profiles.  The module enables linking of individuals to one or more profiles for assessment and reporting.

Skills mapping can be used to define a set of core skills as part of performance expectations.  You can also create profiles for core skills and leadership skills at various levels.

Departmental subject matter experts can manage their own job profiles with operational skills – functional and technical. Publication protocols ensure job profiles remain up to date whilst preserving the integrity of historical records.

Career/Learning pathways

Job skills profiles can be organized in career pathways within the library.

Specialist career pathways can be indicated using multiple levels within skill sets to highlight requirements by role seniority.

All the flexibility you need

Stand-alone Skills Assessment platform.

Multiple assessment methods supported. Administrative work is minimised.

Staff, line managers and HR staff can all initiate assessments, nominating assessment content and assessors/reviewers, subject to an approval process.

Assessments may have a time frame for completion, or remain open all year. Evaluations are captured and reported in real time.

Built in safeguards to minimise bias.

Automated alerting

Reviewers receive automated notifications and reminders when evaluations are due. The message content and timing is configurable.

Comprehensive Management Reports give real time information on Skills Gaps and Levels as well as comparative data and trends

Risk and Quality Management

Demonstrate workforce functional competence for quality assurance programmes.

Identify those with particular skills for project teams.

In today’s complex and dynamic operational environments. you need to be able to show that your workforce has the skills and knowledge needed to make the right judgments and decisions

What you know determines what you do

Knowledge is the key – Today competence requires much more than the ‘right behavior’.  Especially in complex roles skills depend on a foundation of knowledge.   Now you can test whether staff  have the knowledge they need for top performance.

Test Platform   Central question library.  Construct  Multiple Choice Questions with rich media,  linked directly to skills requirements.   Create  test templates and manage knowledge testing with automatic update of skills assessments.

 Flexible  Departmental subject matter experts manage their own areas within the test platform.

Gap Analysis

Real time individual and consolidated reports on knowledge gaps at a detailed level enable targeted learning initiatives.

Reports on test results across questions enable quality control of the test bank itself.

Real time rich information and reporting

Real time reporting

Audit-ready compliance reports provide on demand information about current skill requirements, competence levels, skills gap analysis,  comparisons between periods and skills trends right through the organization.

Reports drill down to the level of particular standards or behaviors to enable a laser targeted approach to training.

Real time need registration –

Staff and managers use the Individual Development Plan to register skills linked development needs as they arise, anytime during the year.

Effectiveness tracking

Clients find many training needs can be met very cost effectively with on lone support materials, on job training and coaching.

Course evaluations can be requested automatically after course completion.

Management reports provide details of all individual learning initiatives, with costs, approvals, progress status and manager assessment of effectiveness.

Targeted learning

The Individual Development Plan enables selection of operational skills linked learning strategies, formal and informal resources.  Optional configurable approval processes for registration on designated course types.

Training Management

Approval and Progress on each learning objective is tracked. Completed Learning Initiatives are automatically updated as individual training records.

• 20+ years supporting compliance-driven industries.
• A single source of truth for operational competence.
• Scalable from frontline teams to enterprise.

Operational skills tracking isn’t just about meeting compliance — it’s about reducing risk and building a workforce ready for future challenges. Centranum helps organizations move beyond spreadsheets and silos, turning operational assurance into a platform for workforce growth.

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