What makes a good Competency Model - Video Guide
A good competency model should guide assessment, development, succession, and performance — yet most organisations find their models are too generic, too complicated, or simply not used in practice.
This short video explains:
• Why many competency models fail
• The five essential traits of a practical model
• The difference between capability and competency
• A step-by-step process for building models that managers can actually use
Watch the 4-minute guide below.
Key Traits of a Practical Competency Model
A competency model becomes effective when it:
- Maps directly to real work — competencies linked to actual role responsibilities.
- Uses clear behavioral indicators — observable and assessable behaviours, not HR jargon.
- Has proficiency levels — expectations change by seniority or role complexity.
- Keeps competency distinct from capability — training & experience are recorded separately.
- Is usable and simple — easy for managers to apply in conversations and assessments.
When these traits are present, the model becomes a foundation for consistent assessment, development planning, and performance conversations.
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Centranum helps organisations design, operationalise, and maintain competency models that support real-world performance and development.
Learn more about Competency Management